For B2B businesses when growth stops responding

Stop guessing what to say. Start knowing how buyers decide.

Behavioral research: buyer interviews, review mining, language analysis — that shows how your market actually describes their situation. So your positioning, messaging, and strategy work from what buyers actually think.

By application For B2B agencies and bootstrapped SaaS 50% off during founding phase
Founding phase · 50% off all engagements

Limited engagements at half price for case study partners.

During the founding phase, all three engagement tiers are offered at 50% off in exchange for honest feedback and permission to publish results as a case study after implementation.

View engagements
When growth stops

You've tried the usual fixes. Nothing's changed.

The real bottleneck is usually earlier than it looks: in the gap between how your business describes itself and how your market actually thinks.

problem i.

Your messaging was written in a meeting room. Your buyers decide somewhere else.

Positioning gets refined by people who already understand the business: a founder, a slide deck, everyone nodding because it sounds right to insiders. It was never tested against how an actual buyer describes their situation.

problem ii.

You're losing deals you should win, on price

Your product is better. Your team isn't weaker. But you sound like every other option on the table. When a buyer can't name what makes you different, price becomes the only thing left to decide on.

problem iii.

They've already decided about you before you've said a word

Reviews, a search, a quick ChatGPT question, all before the call is booked. If what they find doesn't match what you say once you're talking, it rarely becomes an objection you get to answer. It just costs you the deal, quietly.

problem iv.

The research got done. The strategy never changed.

A survey, a branding sprint, a batch of interviews — paid for, filed away. Insight decks describe the buyer. They don't tell your team what to change. So the strategy runs on the same assumptions it did before you tested them.

The path forward
The bottleneck is upstream of the fixes. Which means it can be found — and once you know where it is, the fixes actually start working.
How the breakdown gets found

The way I actually get to the bottleneck — in four phases.

Research first, because positioning drifts from buyer language before it drifts from anything else. Then diagnosis, strategy, handoff — each phase built on what the research revealed. Strategy without research produces beautiful positioning that doesn't survive contact with buyers.

Phase I.

Behavioral customer research

Qualitative interviews with current and lost buyers, supported by review mining across your site, competitors, and category forums. Language patterns extracted from AI search results and public conversations. The goal is to uncover how your market actually describes their situation — including the moments that trigger the search, the objections they won't articulate, and the vocabulary that consistently appears across surfaces.

Deliverable: Behavioral Buyer Profile — buyer language, decision triggers, objections, category entry points
Phase II.

Behavioral diagnosis

A structured audit of your positioning and messaging surfaces evaluated against the four decision layers — Perception, Safety, Value, Action — that every buyer's brain moves through before acting. Research findings reveal where the first breakdown occurs — the actual bottleneck limiting positioning effectiveness. Not a list of tactical fixes. A diagnosis of the mechanism underneath.

Deliverable: Diagnosis report with evidence-backed insights and prioritized decision-layer breakdowns
Phase III.

Positioning & messaging strategy

Your core positioning, value proposition, and messaging architecture rebuilt based on behavioral findings. This is where the research becomes deployable — specific phrases, framings, and messaging directions that your copywriter, designer, and team execute against. Not finished copy. Strategic guidelines grounded in what the research revealed.

Deliverable: Written messaging strategy with copy direction and layer-by-layer application guidelines
Phase IV.

Strategic handoff

A prioritized implementation plan your team executes. The methodology defines what must be communicated and why, in the language the research revealed. Your team owns execution — copywriting, design, deployment. My scope stops at strategy. Yours starts at implementation.

Deliverable: Evidence-based implementation brief that removes guesswork from execution
Engagements

Three ways to work together.

Each tier matched to the depth of clarity your business actually needs. Behavioral research, then diagnosis, then strategic messaging guidelines your team executes.

"What matters isn't which tier you choose — it's whether the engagement matches the level of clarity your business actually needs."

Open now
Tier 0.
The Research Foundation
You'll walk away with a clear map of how your market actually describes their situation, in their own words — the specific triggers that make them start searching, the objections they won't say out loud, and the language that matches how they think. The foundation for every messaging decision you make afterward.
€2,000 €4,000
50% founding phase
Delivered in 2–3 weeks
What's included
  • 5–7 buyer interviews (I conduct)
  • Review mining across your site, competitors, and forums
  • AI search language analysis (how your category surfaces in ChatGPT and Perplexity)
  • Behavioral Buyer Profile — buyer language, decision triggers, category entry points, objections decoded
  • 60-minute strategic readout call
Apply for Tier 0 →
Limited spots
Tier II.
The Strategic Partnership
You'll walk away with a complete messaging strategy grounded in behavioral research — specific language for your positioning, your pages, your sales conversations, and how your brand should show up in AI search. Your copywriter, designer, and team execute against strategic guidelines instead of guessing what to say. The next time you look at your homepage, you know it's saying the right thing because the research validates it.
€8,000 €16,000
50% founding phase
Delivered in 5–7 weeks
What's included
  • Everything in Tier I
  • Positioning framework grounded in research findings
  • Messaging architecture — hierarchies, layer-by-layer language direction, buyer-specific framings
  • Category entry point strategy for content and AI search
  • Written strategic guidelines your copywriter, designer, and team execute against
  • 45-day post-delivery support for questions during implementation
Apply for Tier II →
Not sure which tier fits? Apply with your situation and I'll recommend the right depth, or tell you honestly if none of them match what's needed.
About

Founder, Deep Brand Code.

Katrina Singaite, founder of Deep Brand Code
Katrina Singaite
Behavioral research · Positioning · Messaging strategy

I look at sales pages the way a behavioral researcher looks at buyer decisions — watching for the specific moments a buyer's brain registers threat, effort, or confusion. The tiny signals that make someone bounce without knowing why.

My background is in behavioral psychology. When I look at positioning that's stopped working, I start with the decision process, not the language. The language usually catches up once the decision path is clear.

Best fit

Who this is and isn't for.

Behavioral research is specialty work. It's useful for specific problems and unhelpful for others. Honest fit assessment matters more than filling capacity.

A strong fit if you are…

Right fit

  • A B2B business — agency, consultancy, SaaS, professional services, or boutique firm
  • Growing but stalling — referrals slowing, conversion not improving despite optimizations
  • Have iterated on your positioning multiple times without grounding it in customer research
  • Open to research-led work rather than fast tactical fixes
  • Able to implement strategic guidelines through your existing team or contractors
Probably not a fit if you…

Not the right fit

  • Don't have a live offer or paying customers yet
  • Need finished copywriting or design execution as the primary deliverable
  • Want quick tactical fixes rather than research-led work
For lighter starts

Prefer to start with a self-service tool?

If you're not ready for a full engagement, the Deep Brand Code AI tool runs behavioral buyer research on your business automatically. Free first profile. Self-service tiers for ongoing research.

Try the tool
Common questions

Before you reach out.

How do I know if this is right for my business?
Apply with your situation and I'll recommend the right depth, or tell you directly if none of the tiers match what's needed. Rough signal: if you're B2B, have paying customers, and growth has stopped responding to the fixes you've tried, the work usually applies. If you're pre-product-market-fit or need done-for-you copy execution, this isn't the work.
Which tier should I choose?
Tier 0 fits when you want the research foundation — useful before a reposition, launch, or major messaging refresh. Tier I fits when you want research grounded by diagnosis of how it's currently landing on your surfaces — this is the most chosen because it identifies the actual bottleneck. Tier II fits when you want research, diagnosis, and full strategic messaging guidelines your team will execute. If you're unsure, apply with your situation — I'll recommend the right level or tell you directly if none are a fit.
How much of my time does this require?
Less than most consulting engagements. For Tier 0, expect one 60-minute kickoff call, occasional questions during research (async), and a 60-minute readout call. For Tier I, add one 30-minute check-in mid-engagement. For Tier II, expect two additional strategic sessions during the messaging strategy phase. Buyer interviews are conducted by me, not you — that's part of the value. Your team doesn't need to be involved unless you want them to be.
What do I need to have ready before we start?
Access to a customer list for interviews (5–7 recent customers, ideally including some who considered you and chose otherwise). Access to your analytics if you have them. And a clear description of what you've already tried and what didn't work. That's most of what's needed. Everything else comes out of the research.
Why is everything 50% off right now?
Founding phase. I'm building a portfolio of case studies based on actual outcomes, not theory. In exchange for the reduced rate, I ask for honest feedback after implementation and permission to publish anonymized case studies where appropriate. After this phase, pricing returns to standard rates.
Does the engagement include copywriting?
No. My scope is behavioral research, diagnosis, and strategic messaging guidelines. Your team — internal copywriter, contractor, or agency — owns execution. The work produces detailed strategic direction that removes guesswork from copy decisions: what to say, why, in what order, grounded in specific research findings. What it doesn't produce is finished copy ready to publish. That's a deliberate scope choice — strategy and execution are different disciplines.
Does this apply to AI search visibility?
Yes, directly. AI-generated answers surface brands based on language-pattern matching across public mentions — reviews, forums, articles, your own site. The technical AEO consultants optimize what shows up on your site. This work maps what shows up everywhere else, which is where AI actually looks. The buyer research produces the language your market uses, which is the same language AI needs to see repeated across surfaces to surface you consistently.
What if I'm not happy with the direction?
The 60-minute readout call after research (Tier 0) and the 90-minute readout call after diagnosis (Tier I and II) are structured specifically to catch alignment issues before we go further. If the direction isn't right, we adjust before you invest more time in it. For Tier II specifically, the messaging strategy phase includes one round of revision built in. If we're fundamentally misaligned after research, I'll say so and refund the remaining balance rather than proceed with work that won't serve you.
What's the difference between the app and the consulting?
The app at deepbrandcode.app is a self-service AI-powered version of the behavioral research work — designed for founders who want to run their own buyer research at lower cost. It generates a behavioral buyer profile from public sources. The consulting is done-with-you work: I conduct real buyer interviews, run the diagnosis personally, and produce custom strategic messaging guidelines. Different depth. Different scope. Different price points.
How is this different from a positioning workshop?
Workshop-driven positioning optimizes for internal team consensus. It's a legitimate approach when leadership alignment is the primary problem. My work optimizes for buyer language accuracy — the actual vocabulary and framings your market uses. Different failure modes, different fixes. Workshop positioning tends to get rewritten within eighteen months because the language wasn't grounded in research. Research-grounded positioning survives longer because the language was validated against how buyers actually describe their situation before it was written.

You've been rewriting the messaging for months. Send a short note about your situation.

Tell me what you've tried and what stopped moving. You'll walk away from our first conversation with a clearer sense of what's actually blocking your growth — and whether this work is the right fix.

Apply for an engagement